Privacy Policy

Introduction

Wiener Keramik is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or engage with our services.

Information We Collect

We may collect the following types of information:

• Name and contact details provided through our enquiry forms
• Email address for correspondence purposes
• Service preferences indicated in form submissions
• Technical data such as browser type, IP address, and pages visited

How We Use Your Information

The information we collect is used for the following purposes:

• Responding to your enquiries and service requests
• Providing information about our products and services
• Improving our website functionality and user experience
• Complying with legal obligations

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Your consent, which you provide when submitting a form
• Our legitimate interest in operating and improving our business
• Compliance with legal requirements applicable in Austria

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements. Enquiry data is typically retained for a period of three years unless you request earlier deletion.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure.

Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing activities
• Withdraw your consent at any time

Third-Party Sharing

We do not sell or rent your personal information to third parties. We may share data with service providers who assist in our operations, subject to confidentiality agreements.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Wiener Keramik
Keramikgasse 14
1070 Vienna, Austria
[email protected]

Last updated: August 2024