GDPR Compliance

About GDPR

The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy. It applies to all organizations that process personal data of individuals within the European Union. As an Austrian business, Wiener Keramik fully complies with GDPR requirements.

Data Controller

Wiener Keramik acts as the data controller for personal information collected through this website. We determine how and why your data is processed and are responsible for its protection.

Contact details:
Wiener Keramik
Keramikgasse 14
1070 Vienna, Austria
[email protected]

Your Rights Under GDPR

The GDPR grants you the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of your request.

Right to Rectification

If any personal data we hold is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.

Right to Erasure

Also known as the "right to be forgotten," you may request that we delete your personal data when it is no longer necessary for the purpose it was collected, or if you withdraw consent.

Right to Restriction of Processing

You can request that we limit how we use your data while any disputes are resolved or if you wish to preserve evidence.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and to transfer it to another controller.

Right to Object

You may object to the processing of your personal data for direct marketing purposes or where we rely on legitimate interests as our legal basis.

Rights Related to Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects concerning you.

Exercising Your Rights

To exercise any of these rights, please contact us using the details provided above. We will respond to your request within one month. In complex cases, we may extend this period by up to two additional months, but we will inform you of any such extension.

Supervisory Authority

If you believe that our processing of your personal data infringes GDPR, you have the right to lodge a complaint with a supervisory authority. In Austria, this is the Austrian Data Protection Authority (Datenschutzbehörde).

Data Processing Activities

We process personal data for the following activities:

• Managing enquiries submitted through our contact forms
• Providing requested services and fulfilling orders
• Sending relevant communications about your projects
• Website analytics to improve user experience

International Transfers

We do not transfer your personal data outside the European Economic Area. All data processing occurs within the EU.

Last updated: August 2024